Question 1

What is the cancellation policy?

Accepted Answer

Cancellations made 24 hours or more before the scheduled flight receive a full refund. Cancellations within 24 hours are non-refundable.

Question 2

Is there a weight limit?

Accepted Answer

Passengers weighing over 250 lbs may be required to purchase an additional seat for safety and comfort reasons.

Question 3

What should I wear?

Accepted Answer

Wear comfortable, dark-colored clothing. Avoid loose items like hats and scarves. Closed-toe shoes are recommended.

Question 4

Are children allowed?

Accepted Answer

Children of all ages are welcome. Children under 2 years old may ride on a parent's lap at no charge.

Question 5

What happens if the weather is bad?

Accepted Answer

Safety is our top priority. If weather conditions are unsafe for flying, we will reschedule your tour at no additional cost or provide a full refund.

Question 6

Can I bring a camera?

Accepted Answer

Yes! Cameras and phones are welcome. We provide lanyards for your phone. GoPros with chest mounts are also allowed.

Question 7

How long are the tours?

Accepted Answer

Our standard doors-off tour is approximately 60 minutes of flight time. The Private Landing tour is 90-120 minutes total.

Question 8

Where do you depart from?

Accepted Answer

We depart from our helipad at 130 Iolana Place, Honolulu, HI 96819, located near the Daniel K. Inouye International Airport.

Question 9

Do you offer private tours?

Accepted Answer

Yes! Our Private Landing & Helicopter Tour offers an exclusive experience with a mountain ridge landing for up to 4 guests.

Question 10

What type of helicopter do you fly?

Accepted Answer

We fly the Hughes/MD 500 helicopter, the same iconic aircraft featured in Magnum P.I. It seats up to 4 passengers with doors removed for an unobstructed view.

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